Privacy policy

1. Overview:

This privacy policy ("Policy") outlines how Roar Label (also referred to as "we," "us," or "our") uses and safeguards any information you provide when using our website/mobile application (collectively, the "Platform").

Roar Label is dedicated to protecting your privacy. If we request certain information by which you can be identified while using this Platform, rest assured it will only be used in accordance with this Policy.

Changes to This Policy:

Please be aware that this Policy is subject to change at any time without prior notice. To stay informed of any updates, please review this page periodically. This Policy applies to all current and former visitors and customers of our Platform. By visiting and/or using our Platform, you agree to the practices outlined in this Policy.

2. What personal information do we collect?

Roar Label ("we," "us," or "our") values your privacy and is dedicated to protecting your personal information. This outlines how we gather, use, and safeguard your data when you use our website or mobile application (collectively, the "Platform").

Information We Collect:

A. Information You Provide:

We collect and store any information you provide directly to us. This includes your username, password, name, address, phone number, email address, date of birth, gender, and financial information such as bank account details or payment card information. This data helps us facilitate your orders, communicate with you, and enhance your experience on our Platform. While you can choose not to provide some details, it may limit your ability to use certain features of our Platform.

B. Automatically Collected Information:

When you interact with our Platform, we automatically gather data from your browser or device. This includes your IP address, location data, device identification, cookie data, browser type, and device type. We also collect information about your mobile device, including a unique identifier and your purchase history. This data helps us improve our services, tailor our content to your preferences, and conduct internal analysis. We use cookies, flash cookies, and similar technologies to collect this information and enhance your browsing experience.

Information from Third Parties:

We may receive information about you from third-party sources, such as social media platforms, business partners, and publicly available sources. If you connect our Platform to a social media service, we may access information such as your username, profile picture, email address, friends list, and any other data you have made public on that service. By connecting with us through social media, you authorize us to collect, store, and use this information in accordance with this policy.

3. How We Use Your Information:

We use the information we collect to provide and improve our services, personalize your experience, and communicate with you. This includes:

Processing your orders and providing customer support.
Displaying content and recommendations tailored to your interests.
Informing you about your orders, new products, and promotional offers.
Analyzing user behavior to enhance our Platform's functionality and security.
Allowing third parties to perform technical, logistical, and other functions on our behalf.

4. How do we share the information we receive?

Safeguarding our customers' privacy is a fundamental principle of our business. We have always and will continue to refrain from commercially exploiting customer information by selling it to third parties. We share customer data strictly as described below:

1. Third-Party Service Providers:

We engage other companies and individuals to perform certain tasks on our behalf. These tasks include, but are not limited to, order fulfilment, package delivery, customer data analysis, marketing assistance, search result and link provision, and payment processing. To execute these tasks effectively, these providers have access only to the customer information necessary for their functions and are contractually obligated to use it solely for these purposes.

2. Compliance with Legal Requirements:

We may need to share customer information with government authorities and agencies for identity verification, or for the prevention, detection, or investigation of cyber incidents, prosecution, and punishment of offenses. Additionally, we may release accounts and other personal information if we believe such release is necessary to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of Roar Label, our users, or others. This may involve exchanging information with other companies, organizations, government, or regulatory authorities for fraud protection and credit risk reduction.

3. Business Transfers:

As our business grows, we might sell or purchase stores, subsidiaries, or business units. In such events, all information, including personal data collected and stored by us, may be disclosed and transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction. This also applies in cases of insolvency, bankruptcy, or receivership, where such information is transferred to one or more third parties as part of our business assets.

4. With Your Consent:

Beyond the circumstances outlined above, you will be notified if your information is to be shared with third parties. You will have the opportunity to choose whether or not to allow your information to be shared.

By adhering to these principles, we ensure your personal information is handled with the utmost care and respect.

5. How secure is your information?

In a word, completely. Ensuring the security of your information is a top priority for us. We implement appropriate security policies, rules, and technical measures, in accordance with applicable laws, to protect your information from unauthorized access, misuse or disclosure, unauthorized modification, and unlawful destruction or accidental loss.

Nevertheless, we cannot be held accountable for any security breaches or actions by third parties who obtain users’ personal data, or for events beyond our reasonable control such as acts of government, computer hacking, unauthorized access to data and storage devices, computer crashes, security breaches, and encryption failures.

Our Platform may feature third-party advertisements and links to external websites. Once you navigate away from our Platform using these links, we no longer have control over those websites. Therefore, any information you provide while visiting these external sites is not covered by this Policy, and we cannot be held responsible for the protection or privacy of that information.

6. How do we use cookies?

A cookie is a small file that, with your consent, we place on your computer’s hard drive via your web browser. This file allows us to identify your browser, tailor our responses to you as an individual, and offer personalized features and advertisements based on your preferences and activities on our Platform.

You have the option to accept or reject cookies. Most browser help menus provide instructions on how to stop accepting new cookies and how to delete or disable existing cookies. However, disabling or deleting our cookies may restrict your ability to fully utilize the various features of our Platform.

7. Contact us for discrepancies / grievances

If you have any questions or feedback regarding this Policy, you may contact us using the information below:

Name: Roar Label

Contact Number: +91-9980701807

Email: jayorng.official@gmail.com

Timing: Monday to Saturday- 10 am to 7 pm